DIY Solutions may be an easy way to answer your questions, understand any product problems, and give you guidance for do it yourself service issues. Diagnose your issue in three easy steps...
Choose your Brew Express model.
Select symptoms of your problem.
Follow simple instructions to fix the problem yourself. You will also have the option to request service or replacement.
Repair Options provides you the option to have your product evaluated, repaired, or give you the option to purchase a replacement product or part. By picking this option, you can submit for a Repair Request Authorization (RRA). Once you submit this information our team will review your request and provide you additional information on sending your product to us.